Woodrow Dee Holbert
woody@woodyholbert.com

Objective

Chief Information Officer / Director of IT Services

Experience

2017 - Present  Vanbridge (an EPIC Company) New York, NY
Vice President of IT and CISO
  • Design and management of scale-able applications
  • Network and Systems Management
  • Implementation of Controls and Policies for NYDFS Cyber Regulations
  • - Written Board Approved Policies
  • - Multi-Factor Authentication
  • - Cyber Security Training
  • - Encryption
  • - 3rd Party Vendor Assessment and Compliance
  • Absorption of Acquired Subsidiary in FL (Extended company domain, DFSR)
  • Enhanced Network and Remote Access
  • - Remote Desktop Farms in FL and NY
  • - Desktop / Documents Redirection
  • - Windows 10 Pro Migration for all Desktops / Laptops
  • - GPO's to enforce workstation lock down / security

2014 - 2017  Netology Stamford, CT
Manager of Professional Services
  • Executive meetings with clients providing virtual CIO services.
  • Implementation of international / integrated Cisco VoIP solutions.
  • Level 3 infrastructure engineering for customers in Wash, D.C., New York, Stamford, Los Angeles,Chicago, Dublin and, Singapore.
  • Planning and deployment of widespread Active Directory implementations, migrations.
  • Planning and deployment of Exchange messaging systems, Office 365 implementations and migrations including hybrid deployments and migrations.
  • Level 3 resolution for application and custom programming issues. (Web Dev, SQL, .Net)
  • Maintenance and scaling of company private cloud infrastructure.
  • Training and mentoring junior staff, review and interviewing of potential new staff.
  • Development of Service Desk (Helpdesk) Procedures, development of new SLA's to simplify both client and Service Desk understanding of coverage.
  • Oversight of Professional Services department including design desk and project management, responsible for meeting billable hours metrics.
  • Preparing KPI Reports for utilizations and projected Professional Services work for weekly management meeting.
  • All pre-sales assessments

2013 - 2014  Citadel NY New York, NY
Chief Operation Officer
  • Management of NYC based MSP.

2012 - 2013  Concordia University Ann Arbor, MI
Chief Information Officer
  • Oversight of private liberal arts university IT department including: Staff management, capacity and growth planning, technical implementation of back office and classroom technologies, vendor / contract management and department liaison to all academic and staff departments.

2010 - 2012  Concordia University Ann Arbor, MI
Director of IT Services
  • Generated operational budget for department.
  • Directed the efforts of department to meet University goals.
  • Coordinated marketing efforts, website updates / modifications and graphic design responsibilities after reduction in force eliminated marketing department.
  • Developed style guidelines for digital signage and print publications.

2008 - 2010  Concordia University Ann Arbor, MI
Senior Systems Administrator
  • Designed and developed customized university helpdesk and helpdesk staff protocol.
  • Designed and developed customized university facilities helpdesk.
  • Designed and developed payment gateway solution for online tuition payment.
  • Designed and developed payment gateway solution for online donations.
  • Project planning and execution of ERP system migration and upgrade.
  • Implementation of multiple public facing firewalls.
  • Implementation of inbound and outbound spam firewall and filtering.
  • Implementation of new network core and vlan architecture.
  • Implementation of Cisco NAC for secure student access and guest access.
  • Implementation of multi-vlan Cisco 802.11g wireless across campus.
  • Virtualization of existing server infrastructure with SAN backend.
  • Implementation of disaster recovery center and procedures.
  • Migration of domain to Windows 2008 R2 native.
  • Migration of mail systems to Exchange 2010 with high availability and DR replication.
  • Implementation of SharePoint 2010 to replace older group file shares.
  • Implementation of SSL VPN for remote desktop and file access.
  • Implementation of SQL Server 2005 / 2008 with DR replication.
  • Implementation of enterprise level desktop / laptop imaging.
  • Implementation of scripting based account creation.
  • Implementation of Terminal Services and thin clients for computer lab / staff remote access.
  • Establishment of development and testing center.
  • Documentation of procedures, policies, practices.
  • Development of procedures, policies and practices, such as HEA / DMCA polices and disclosures.
  • Documentation of technical infrastructure, such as, network topologies, replication and deployment topologies.
  • Active Directory cleanup / re-design with group policies.
  • Planned and executed domain migrations and integrations.

2007 - 2008  Citadel NY / Citadel Perimeter New York, NY
Director of Technology and Senior Developer
  • Designed and developed customized help desk system for clients.
  • Designed and implemented Active Directory networks including file and AD replication for national and international organizations.
  • Planned and executed domain migrations and integrations.
  • Implemented cutting edge software and appliance solutions such as EqualLogic, Riverbed and VMWare.
  • Co-planned and executed virtualization of existing servers for consolidation and scalability.
  • Developed and implemented managed solutions for SQL server as part of the companies managed services offerings.
  • Exchange 2003 deployment and maintenance. Customization of OWA per client.
  • Corporate web application development.
  • Directed the efforts of the IT staff and final decision maker concerning technology.

2006 Laundry Capital, LLC Rye, NY
IT Manager
  • Migrated directory to Windows 2003 Server from failing Windows 2000 Server machines.
  • Maintained user accounts, security and group policies.
  • Implemented enterprise wide logon scripts to assign resources.
  • Maintained and supported ESD and Skantalk card cash systems.
  • Upgraded and replaced hardware as needed.
  • Maintained and updated DNS entries as needed.
  • Updated company websites as needed.
  • Administration of Exchange Server, setting up public folders as needed / requested and email configuration for mobile devices.
  • On call as needed via phone or email.
  • Operated as IT helpdesk for all office locations.
  • Inventoried and tracked deployed software for constancy in upgrades and auditing.

2006 Hudson Software Elmsford, NY
Web Developer / QA Tester / Support Technician
  • Developed internal application to manage information for specific client technical support issues.
  • Tested new hardware and software on a multiple platforms.
  • Diagnosed end user issues with our software and supplied solutions and work around.
  • Maintained a high level of customer satisfaction by being able to relate to technical as well as non-technical persons and walk them through problems to solutions that work.

2001 - 2006 Concordia College Bronxville, NY
Network Administrator / Web Developer / Application Developer
  • Developed a standard set of code for use in all web projects including a common logon authenticating against the active directory.
  • Developed web based file sharing application in house saving the college the cost of the lowest quote for a similar 3rd party product. (35k and then residual support costs.)
  • Developed web based college service work orders submission and tracking system.
  • Designed and implemented SQL and web server replication for redundancy and reduced down time in the event of hardware or software failure.
  • Developed Active X components for in house use.
  • Developed VB applications for specialty purposes, one notably being the Blackboard to Datacard importer, saving the cost of purchasing one for thousands of dollars and custom kiosk interfaces for library research terminals. (replacement of the Windows explorer shell)
  • Design of database structure and query / stored procedure coding standards.
  • Script development for AD user and exchange mail box creation based on student enrollment status in the SCT Banner database.

1997 - 2001 APDI Camp Springs, MD
Online Specialist / Application Developer
  • Developed database driven web applications for customers such as the AFGE, IMF, NEPA, HIN, Baskerville Communications to name a few.
  • Developed and deployed applications using documents rights management for online newsletter subscriptioning and individual article purchasing.
  • Development and maintenance of BBS systems for NAACP, AFGE, The Oil Daily, NEPA (NPA at the time) using WorldGroup and WildCat BBS systems

Education

2001 - 2003 Concordia College Bronxville, NY
  • Music General

Technical Knowledge

CERTIFICATIONS:
  • ISO27001 Certified ISMS Lead Implementor (CIS LI) ID 487400
  • ISO27001 Certified ISMS Foundation (CIS F) ID 401685
  • Microsoft Certified Professional ID F611-7233
OPERATING SYSTEM:
  • WINDOWS SERVER NT 4 - SERVER 2019 INSTALLATION, CONFIGURATION AND MAINTANANCE
  • ACTIVE DIRECTORY PLANNING, DEPLOYMENT, MAINTANANCE AND INTERFACING WITH DESKTOP, WEB OR SCRIPTING BASED APPLICATIONS THROUGH ADSI
  • WINDOWS 2000 PRO / XP / VISTA / 7 / 8 / 10 DEPLOYMENT
  • WINDOWS SERVER UPDATE SERVICES FOR 2000 / 2003 / XP / VISTA / 7 / 8 / 10 PATCH DEPLOYMENT
  • TERMINAL SERVER AND THIN CLIENT DEPLOYMENT
  • SERVER VIRTUALIZATION / VMWARE ESX / MS VIRTUAL SERVER
  • MACINTOSH OPERATING SYSTEM INSTALLATION AND MAINTANANCE
  • VMWARE VIRTUAL ENVIRONMENT
SERVER APPLICATION:
  • SQL SERVER 6.5 - 2016 INSTALLATION, CONFIGURATION AND MAINTANANCE
  • EXCHANGE SERVER INSTALLATION, CONFIGURATION AND MAINTANANCE
  • NORTON ANTI-VIRUS SERVER INSTALLATION AND CLIENT DEPLOYMENT
  • MAS90/200 AND F9 SUPPORT / YARDI
  • SAP BUSINESS ONE IMPLEMENTATION AND CUSTOMIZATION
  • DNS, WINS, DHCP CONFIGURATION
  • WINDOWS STREAMING MEDIA SERVER
  • BLACKBERRY ENTERPRISE SERVER INSTALLATION AND MAINTANANCE
DEVELOPMENT:
  • WINDOWS APPLICATION DEPLOYMENT VIA ACTIVE DIRECTORY POLICIES
  • WEB APPLICATION DEVELOPMENT (ASP, ACTIVE X COMPONENTS, JAVASCRIPT, HTML)
  • DESKTOP APPLICATION DEVELOPMENT (VISUAL BASIC, VB. NET, ACTIVE X COMPONENTS)
  • DATABASE DEVELOPMENT (PLANNING DB, STORED PROCEEDURES, TRIGGERS)
  • SCRIPTING
  • DEVELOPMENT PROJECT MANAGEMENT
HARDWARE:
  • FORTINET / SONICWALL ADMINISTRATION AND CONFIGURATION
  • BARRACUDA SPAM FIREWALL DEPLOYMENT AND MAINTENANCE
  • DIAGNOSIS AND REPAIR OF MOST PC AND LAPTOP HARDWARE
  • CAT 5 / 6 CABLE INSTALLATION (PULLING, CRIMPING, TESTING)
  • WIRELESS A/B/G/PRE N TECHNOLOGIES INCLUDING SITE SURVEYING FOR ACCESSPOINT IMPLEMENTATION.
  • EQUALLOGIC SAN
  • RIVERBED WAN ACCELERATORS